TitleDesigning workplaces for control rooms: a study using focus groups and stakeholder interviews
Publication TypeConference Paper
Year of Publication2017
AuthorsWeissenböck, E., M. Pohl, P. Judmaier, A. Viertelmayr, and G. Rottermanner
Conference Name10th International Conference on ICT, Society and Human Beings 2017 (ICT 2017)
Conference LocationLisbon, Portugal
Keywordsevaluation, gender, interface design, large screens
AbstractControl rooms for supervising traffic or emergency situations are increasingly introduced in companies and other governmental organisations. Employees of safety-critical workplaces have to deal with a large amount of problems every day: Quick decision-making, coping with an overload of information and stress are the most important. Designing appropriate workplaces for employees in such organisations is essential. The following paper provides the results of focus groups and stakeholder interviews which were conducted in two companies with control rooms regarding these issues.